We guarantee live arrival on everything we sell. DOA or any other issues must be reported up to 2 hours after receiving your order. If your new friend(s) do not arrive well, take a video of the fish STILL in the bag. Email your video and order number to tropicalfinsfarm@gmail.com , and we will be happy to help.
Shipping is arranged through seller.
Please allow 2-4 business days for processing and handling. To assure a safe and speedy delivery for your order, we ship only on Mondays-Wednesdays.