BREEDING PAIR

Paiements et retours

Méthodes de paiement

Venmo, CashApp

Frais de port et livraison

Lieu de produit

70764, Louisiana, United States

Expédition vers

United States

Collections en personne

Pas de ramassage

Instructions d'expédition

🔴 LIVE ARRIVAL GUARANTEE (LAG) & POLICY — PLEASE READ BEFORE BUYING
We take extreme care in packaging our live stock using professional double-bagging methods and seasonal insulation to ensure they arrive happy and healthy. By purchasing this item, you agree to the following terms:

1. The 2-Hour Photo Rule (Mandatory)
In the rare event that your fish arrive dead, you must send two (2) clear, well-lit photos of the deceased livestock inside the original, unopened shipping bag within 2 hours of the official USPS delivery time stamp.
• Photos of fish out of the bag, in your tank, or in a bucket will void this guarantee.
• Messages sent after the 2-hour window will void this guarantee.

2. Carrier Delays & Weather
• Delays: If USPS experiences a transit delay that causes the shipment to take longer than expected, our guarantee still covers you as long as you provide the unopened bag photos within 2 hours of its arrival.

• Extreme Weather Hold: If your local weather forecast is below 40°F or above 90°F, we reserve the right to hold your shipment until it is safe to ship. We will message you if a weather hold is required.

3. What Voids the Guarantee (Losses Not Covered)
We cannot be held responsible for losses if:
• The package is left outside on a porch, in a mailbox, or in the sun after delivery.
• The delivery address provided to eBay was incorrect, outdated, or incomplete.
• The first delivery attempt fails because no one was home to receive the package.
• The fish die after you open the bag or during your tank acclimation process.

4. Resolutions
If all (LAG) conditions are met perfectly, we will happily issue a one-time replacement (buyer must pay the shipping fee for replacements including shipping label). Please note: Original shipping fees are non-refundable as those funds are paid directly to the carrier.

•Handling Time: After order has been received in our system’s handling time is 3 to 4 days
-We will reach out to customer for verification of address and/or delivery/pickup date

This helps us do research for weather conditions and Holiday hold prevention as well
To make sure delivery is not sitting @postal service due to Holiday

Retours acceptés

Non