Payment Policy
- Prefer Paypal but will also accept money orders and personal checks (with a waiting period for your funds to clear).
- Immediate Payment is required after the Winning Bid
- Item will be shipped after a minimum of 48 hours for conditioning the fish.
Winter Shipping Policy
- Our normal shipping days are Monday and Tuesday.� We use heat packs and insulated boxes and will ship by USPS priority after Christmas at LOW rates and save you money.� However, we've recently had situations where fish have been left at the door unattended and�exposed to inclimate weather and subsequently succumbed from the extreme cold.� Therefore, I'm sure that you'll agree that it's reasonable for us to require that you pick-up at your Post Office.� Therefore, this new policy will remain in effect�until May 1, 2013.� Bidding on this auction constitutes an acceptance of this policy.
- Shipping within the Continental United States ONLY
- No International Shipping
- No Delivery to Alaska or Hawaii
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Returns Policy
- GUARANTEED LIVE ARRIVAL!
- Clear photo taken and emailed within 2 hours of delivery of the D.O.A. fish IN THE UN-OPENED SHIPPING BAG!
- Full credit will be given towards next order (excluding shipping costs).
Terms & Conditions
Full auction amount must be paid in full prior to shipping.
Guarantee
LIVE ARRIVAL GUARANTEED!
About Us
Cichlidsandherps, Unlimited is owned and operated by Alison Lowe and Howard Irgang, with a special partnership interest with James Lowe.� We began raising fish in 1994, under the name of Tropical Fish Atlanta, and added reptiles in 2002.� We previously owned Tropical Fish Atlanta Pet Center, located in McDonough, Georgia.� With a pending retirement move to the Mississippi Gulf Coast in 2005, and plans to promote the fish and reptiles exclusively through the internet, we decided to not renew our retail store lease and closed the operation.� We chose the name�Cichlidsandherps, Unlimited to more appropriately reflect our future activities.� 2006 was the year of "the move," and involved relocating 6,000+ gallons of fish tanks, breeding stock and the reptiles.