Free shipping on this auction includes UPS ground or USPS priority. Due to my work schedule I usually only ship out on Tuesdays. I email the tracking information when shipping labels are prepared. I use professional packaging - styro containers or styro lined boxes, triple bagging with oxygen, plenty of extra insulation to maintain a safe temperature and heat packs as needed. Please be sure someone is home to accept delivery on the first attempt and to safely acclimate the fish. The package may also need to be signed for. Expect a delay in shipping if there are extreme high/low temperatures on the transit route. Shipping is within the continental US only. | Your payment must be received by noon ET on Sunday to be shipped on Tuesday that week. I only accept payments from US Paypal accounts or USPS money orders on shipped orders, cash for orders picked up locally. I will send you an email after the auction closes with your total amount due and payment info. I do not send Paypal invoices. Please do not bid if you are not prepared to forward payment within a few days after the auction closes. I do not have room to hold them. I am downsizing for the summer and need to close some tanks down ASAP. | You must take delivery on the first attempt & sign for the package if required. You must email me a clear digital image of DOA fish in the unopened bag within 2 hours of delivery. At my option, I will 1) offer a refund for the cost of the DOA fish only (pro-rated for the individual fish if applicable) or 2) offer a similar replacement when available. Extra or "free" fish included with the order will be considered as replacements first. Actual shipping paid will be deducted from the refund if applicable. If replacements are to be sent, an additional shipping fee will be required. See my "just me" page for more details. |