Plants: We ship USPS express unless another method is requested. Our shipping prices are based on the smallest box that the particular plant can fit in.
We will stuff that box full of other plants you order until we need a bigger box. When that happens, shipping increases. We try to stick to flat-rate boxes.

Fish: We can ship Fedex or UPS. Shipping based on destination.

DOA: Photo must be taken of item in unopened original packaging within 2 hours of first delivery attempt.
In the event of DOA, we will replace (you pay shipping) or give credit (shipping not included) for next purchase.