JustMe Page For: Martysfish
Marty's Fish: Endlers, Rare Guppies & Other Tropical Fish
We specialize in Unique Endlers & Guppies
We are grateful to have the opportunity to serve the tropical fish hobbyist community. Our goal is to offer information to help the community and to offer the highest quality tropical fish possible. We hope to develop a long term relationship with those who purchase our beautiful fish Our fish are raised indoors away from the parasites and diseases that are carried by birds and other animals. We ship our fish in insulated boxes via Priority Mail and include a heat pack when it is needed.
Live Arrival Guarantee
While DOA�s are extremely rare they do occur from time to time. Most DOA�s are the result of a package being lost during the cold winter months or due to package damage during shipping. Some live fish shippers offer a live guarantee if you choose the more expensive Express Mail� method of shipping. �We offer our guarantee with all our regular Priority Mail� shipments. Every shipment we send comes with our Live Arrival Guarantee. This means that if you have any fish that are DOA upon delivery due to circumstances that are out of your control, we will offer a credit or replacement in the amount of the loss. Credit or Replacement in the amount of the loss means that we will offer credit or replace the amount which was DOA. This DOES NOT include the $16 shipping cost. For example if you ordered 10 fish and 2 where DOA we would credit 20% of the purchase amount minus shipping costs or replace the 2 fish that were DOA. We usually send a replacement except when there is limited stock or if it appears we are unable to ship our order without risk to the fish. There are a few conditions to our Live Arrival Guarantee: 1. The shipment must be received on the first delivery attempt, or be picked up (if held at the Post Office) the day of the first delivery attempt. If you miss the delivery and the package is delayed a day or more because of it, we cannot accept responsibility for any losses. It is your responsibility to check the tracking number for delivery. 2. The shipment must be sent to the correct delivery address. NOTE: If USPS forwards your shipment in error or loses your package, we do cover that type of mistake. However, if we call your local USPS and there is a mail forward on file, our Live Arrival Guarantee is void. 3. In the event of a DOA, we REQUIRE a clear digital picture be sent to us with the fish in the bag with 2 hours of delivery before replacement/refund is issued. If there is damage to your package at the time of delivery we would be grateful for a picture of it as well. Please send the images to�marty@martysfish.com. Free Fish: �From time to time we may ship extra fish with your order. These extras are shipped free of charge and DOA�s of these free fish are not included in the Live Arrival Guarantee and will not be refunded or replaced. Please do not expect free fish with every order. � Free fish are shipped depending on the number of fish in stock as well as our evaluation of shipping risk and may be completely random. Do not leave your fish unattended after delivery If you are unable to attend to your fish when they are delivered please request Hold For Pickup when ordering. Requesting Hold For Pickup will require you to pick them up at the Post Office. Any DOA�s that are reported after 2 hours after first attempted delivery will not receive a refund of any kind. We reserve the right to refuse any purchase. Acclimation Our fish are shipped in a special breather bag that allows CO2 out and O2 in. It is normal for this bag to have no air in it. Shipping your fish in this type of bag greatly reduces the stress caused by getting sloshed around inside the bag during shipping. Please do not float the bag in the aquarium in order to acclimate your fish. We recommend the drip method of acclimation.
One of our breeder males N Class Marty's Snakeskin Orchid Endlers. This strain was developed by Marty Andersen at MartysFish.com
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Favorite Links:
Natural Water Conditions Can Help Produce Healthy Endlers
Endlers Livebearer Care
Classifications of Endlers Livebearers
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