Effective 01/1/2011

I guarantee LIVE arrival of my fish if the package is signed for and accepted on the first delivery attempt. THIS LIVE ARRIVAL GUARANTEE IS VALID FOR NEXT DAY AIR OR USPS EXPRESS MAIL DELIVERY ONLY.

PRIORITY MAIL SHIPMENTS DO NOT CARRY MY LIVE ARRIVAL GUARANTEE UNLESS IMPLIED ON CERTAIN AUCTIONS.

If the package is denied for any reason on the first attempt or left without being signed for the guarantee is VOID.

In the unlikely event that your fish arrive dead you must email a digital photo of the dead fish still in the original, unopened bag. Then remove the dead fish from the bag and cut it in half and send those photo's to azdiscus@southwestdiscus.com within 1 hour of delivery.

I may include extra fish at no charge to you (it's kind of like my insurance policy) depending on my stock levels. I can only replace or credit the fish that you paid for.

My live arrival guarantee does not cover the freight costs. All freight costs are the responsibility of the purchaser.

My name is George and I have been working with Tropical Fish since the 1970's and got started Raising and Breeding Discus and Angelfish in the 1990's. Most of my time is now taking care of Discus, Angels and Albino Pleco's on the side. I have about 1000 gallons in tanks for raising these beautiful fish in my home here on the desert of Phoenix, Arizona.