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JustMe Page For: Andrew_b



New Aquabidders
First of all welcome to Aquabid! If you are a new buyer, I ask that you contact me first before you bid/buyout an auction. This way I can go over the general procedures and expectations of the website before you make the commitment. It's wise to contact any seller as a new buyer. We would all appreciate it! Thanks!

Shipping and Live Arrival Guarantee
All my auctions have a live arrival guarantee for USPS Express shipping. All orders will be packed with 3/4 Inch foam lining, double bagged with o2 and heat packs depending on your location to ensure a safe arrival. In the rare case of a DOA, I require pictures of the DOA fish clearly sent to ABernicchi@gmail.com with the fish in the original, untampered bag, floating in the fish tank for best clarity within 2 hours of tracking arrival. I can refund the cost of the fish or send replacement fish (If in stock). Shipping will not be refunded. Buyer is responsible for shipping cost if replacement fish is desired. If Auction says FREE SHIPPING, the value of the shipping is 20.00 unless you request more fish than posted, then it can change. If the post office is the cause of DOA (Shipment being late, box tampered with/damaged in transit, etc etc), I am NOT liable, the postal service is the cheapest, and most of the time successful, but there are those occasional cases of poor service. Lastly, I only guarantee Priority shipping that arrives on the second day (If shipped monday, second day is wednesday). Most places in the US will arrive in 2 days, except for the few places that have no airport anywhere near them. I will assist in dealing with the post office to try and get your money back, but I will not be refunding you. I will do my best to make this an enjoyable experience for each customer!



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