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Knowledge Base :
Paying For An Auction
What if I can't reach my seller?
Like you, Sellers can have emergencies, illnesses, or computer problems. Check your Seller's Feedback to see what other users have said. If there is mostly Positive Feedback with little or no mention of problems, be patient. Your Seller may not be able to respond to you right away for legitimate reasons.
If you get no responses through email, you can request your Seller's phone number (if available). After a reasonable amount of time, if you are still unable to contact the seller via email or phone, you can leave appropriate Feedback to alert other bidders about your experience
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